Lufthansa Group now requires passengers to create a Travel ID account to check in online for flights operated by Lufthansa, SWISS, Austrian Airlines, Brussels Airlines, Air Dolomiti, Edelweiss, and Discover Airlines. The rollout began October 20 for departures from Schengen countries outside Germany, Austria, and Switzerland. U.S. departures follow November 16, with remaining regions phased in by November 30.
The airline group says Travel ID provides a single login across its carriers and stores passenger information to reduce form-filling. Frequent travelers on multiple Lufthansa Group airlines may find this useful for avoiding re-entry of personal details.
Several exceptions remain. Passengers can still check in at airport counters or self-service kiosks without an account. Tickets issued by other airlines, flights operated by other airlines on Lufthansa Group-issued tickets, group bookings, and selected tour operator and charter bookings do not require Travel ID. One person can check in multiple travelers using their own Travel ID account.
The requirement means occasional travelers must now choose between creating an account or checking in at the airport. A booking reference and surname previously were enough to retrieve a reservation and begin check-in online.