KLM's Boeing 787-10 in World Business Class offers reliable comfort on long-haul routes like Amsterdam to Los Angeles, though cabin temperature issues persist.
The aircraft features 38 Jamco America Venture seats in a 1-2-1 reverse herringbone configuration. Seats convert to fully lie-flat beds 75 inches long, with generous pitch, side storage, USB-A ports, and a universal power outlet. The reviewer noted cosmetic wear on the seat upholstery and armrests despite the aircraft being only five years old.
An 11-hour flight included three meals. Lunch featured chili shrimps with pickled watermelon and beetroot mousse as an appetizer, salmon à la Flamande with Hollandaise sauce as the main, and a raspberry mousse with passion fruit crumble for dessert. A midflight vegetarian croquette sandwich and pre-arrival Caesar salad with pumpkin ravioli were also served. KLM prints flight-specific menus for each service.
The cabin remained uncomfortably warm throughout the flight, with no individual air vents available. This prevented the reviewer from sleeping more than a few hours despite comfortable bedding. The mattress pad was absent.
Two business class lavatories feature Delft Blue House wallpaper and Marie-Stella-Maris products. The amenity kit includes face cream, lip balm, socks, earplugs, and toothpaste tablets.
In-flight Wi-Fi cost €22 for a flight pass and functioned well. The entertainment system includes movies, TV shows, music, games, and a flight map.
The reviewer booked the flight for 60,000 Flying Blue miles and found the experience solid despite unchanged features from a year prior. Service was attentive and the crew roamed the cabin throughout the flight, not just during meals.