Citi will discontinue ThankYou Points Sharing on May 17, 2026, eliminating cardmembers' ability to transfer rewards to family and friends. This change affects anyone who relies on pooling points with household members or gifting rewards to loved ones.
Cardmembers should act before the deadline to use accumulated shared points. Those with points sitting in shared accounts need to consolidate them back to individual accounts or redeem them for travel, merchandise, or cash back. Waiting until May risks losing unused points entirely.
The shutdown forces a strategic pivot for frequent Citi cardholders. Families who pooled points for larger redemptions must now coordinate differently or pursue alternative rewards programs with sharing features. Solo travelers benefit less from this change, but those in multi-cardholder households face real limitations.
Citi hasn't announced replacement sharing features or compensation for affected cardmembers. The company simply confirms the May 2026 end date without explanation.
Smart travelers should review their ThankYou account balances now. Check shared accounts, confirm which points belong to which family members, and plan redemptions accordingly. Don't wait until spring 2026 to discover your points were forfeited.